Title: Charge for a call | OneForm > Put a price on a booking page or on the call offered after a form. Clients pay when they book, and the time is held while they pay. Source: https://oneform.si/help/payments/charge-for-a-call/ --- 1. [Help Center](https://oneform.si/help/) 2. [Payments](https://oneform.si/help/payments/) 3. Charge for a call [View as Markdown](https://oneform.si/help/payments/charge-for-a-call.md) # Charge for a call Put a price on a booking page or on the call offered after a form. Clients pay when they book, and the time is held while they pay. Admins and ownersUpdated October 22, 2026 · 2 min read [Open booking pages ↗](https://app.oneform.si/bookings/pages?help=charge-for-a-call) Any call clients book through OneForm can be free or paid. With a price, the client pays by card when they book. Their time is held while they pay and confirmed once the payment goes through. ## Before you start - **Connect Stripe.** An owner does this once. See [Connect Stripe](https://oneform.si/help/payments/connect-stripe/). You can set a price before that, but nobody can pay to confirm until Stripe is ready. - You need to be an owner or admin to change a booking page or a form. ## Charge for a booking page 1. Go to [Bookings → Booking pages](https://app.oneform.si/bookings/pages). 2. On the page's card, click **Settings**. 3. Click the **Price** step and choose **Paid**. 4. Enter the price and pick the currency. 5. Click **Save changes**. ![A booking page's Price step, set to Paid](https://app.oneform.si/media/dbf468e1-6c65-506b-9983-86b8c6dcd848) When you make a new booking page, the same **Price** step is the second step of the wizard. See [Create a booking page](https://oneform.si/help/bookings/create-a-booking-page/). ## Charge for a call after a form 1. Open the form and go to the **Settings** tab. 2. In the **Consultation** card, switch on **Charge for the call**. 3. Enter the price and pick the currency. The form saves as you go. See [Offer a call after a form](https://oneform.si/help/bookings/offer-a-call-after-a-form/) to set up the call itself. ## What the client sees 1. They pick a time. The button says **Pay & confirm** with the price. 2. Their time is held, and they pay on Stripe's secure page. 3. Once it's paid, the call is booked. They get a confirmation email with a calendar invitation. If they don't pay in time, the hold is released and nothing is charged. Their page says "That time was released", with a button to pick another time. ## Good to know - **How long the time is held** is set under **Hold a paid time while they pay** in [Bookings → Settings](https://app.oneform.si/bookings/settings). Nobody else can take it meanwhile. - **Refunds when they cancel:** **A paid call is refunded when cancelled** in Bookings → Settings sets how early they must cancel to get their money back automatically. Each booking page can set its own under **Refund when they cancel**. See [Reminders, cancellations and rescheduling](https://oneform.si/help/bookings/reminders-cancellations-and-rescheduling/). - **When you cancel a paid call yourself,** you choose whether to refund it. See [Manage your bookings](https://oneform.si/help/bookings/manage-your-bookings/). - **Paid calls show in [Payments → Orders](https://app.oneform.si/payments/orders)** as **Consultation**. Filter by **Calls** to see only them. - **You keep the full price,** minus Stripe's processing fee. OneForm takes nothing. - If you also use another booking tool, such as Calendly, that tool takes its own payments. See [Use another booking tool](https://oneform.si/help/bookings/use-another-booking-tool/). ## Why can't clients pay for a call? - **Stripe isn't ready.** Booking pages shows "A paid page is live but Stripe isn't ready to take payments, so people can't pay to confirm." An owner finishes connecting on [Payments](https://app.oneform.si/payments). Your team also gets an email called "A client couldn't pay" when someone tries. - **The price is too low.** Below the minimum, the wizard says "A paid call costs at least…" and won't save it. Was this article helpful? [← PreviousCharge for a report](https://oneform.si/help/payments/charge-for-a-report/)[Next →Orders, refunds and invoices](https://oneform.si/help/payments/orders-refunds-and-invoices/) ## Related articles [Connect StripeConnect your firm's own Stripe account so clients can pay for reports and calls, with the money going straight to you.](https://oneform.si/help/payments/connect-stripe/)[BookingsCreate a booking pageMake a page clients use to book a call with you, free or paid, then share its link, a website code or a QR code.](https://oneform.si/help/bookings/create-a-booking-page/)[BookingsOffer a call after a formLet people book a call on a form's thank-you screen, for everyone or only for the people who are a good fit.](https://oneform.si/help/bookings/offer-a-call-after-a-form/)[BookingsReminders, cancellations and reschedulingThe emails clients get about their call, how they move or cancel it themselves, and when a paid call is refunded.](https://oneform.si/help/bookings/reminders-cancellations-and-rescheduling/) Still stuck? 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