Title: Connect Stripe | OneForm > Connect your firm's own Stripe account so clients can pay for reports and calls, with the money going straight to you. Source: https://oneform.si/help/payments/connect-stripe/ --- 1. [Help Center](https://oneform.si/help/) 2. [Payments](https://oneform.si/help/payments/) 3. Connect Stripe [View as Markdown](https://oneform.si/help/payments/connect-stripe.md) # Connect Stripe Connect your firm's own Stripe account so clients can pay for reports and calls, with the money going straight to you. Owners onlyUpdated October 22, 2026 · 3 min read [Open Payments ↗](https://app.oneform.si/payments?help=connect-stripe) Clients pay for reports and calls through your firm's own Stripe account, and Stripe pays the money out to your bank. OneForm takes no cut: you keep the full price, and Stripe charges its standard processing fee. ## Before you start - **Only an owner can connect Stripe**, because it decides where the money goes. Everyone else on the team can see the account's status on the Payments page. - **Have your business details and bank account ready.** Stripe asks for them. It takes a few minutes. - **Know your business's country.** Stripe sets it when the account is made, and it can't be changed later. ## Connect your Stripe account 1. Go to [Revenue → Payments](https://app.oneform.si/payments). 2. In the **Stripe account** card, choose your country under **Where is your business?**. 3. Enter your OneForm password under **Your password**, to confirm it's you. (No password? You won't see this box. See below.) 4. Click **Connect Stripe**. 5. Fill in Stripe's sign-up pages. When you finish, Stripe sends you back to Payments. Back on Payments, you see "Stripe onboarding finished." Stripe may take a little while to check your details. The page updates on its own. ![The Payments page with the Stripe account card at the top](https://app.oneform.si/media/85198512-8f1a-51d6-8a15-6bd681925b5e) ## What the Stripe account card tells you | Status | What it means | | ---------------------- | --------------------------------------------------------------------------------------- | | **Taking payments** | You're done. Clients can pay. | | **Setup not finished** | You left Stripe's sign-up before the end. Click **Finish onboarding**. | | **Needs attention** | Stripe wants more details before it takes payments. Click **Update details in Stripe**. | The card also shows whether **Payments** and **Payouts** are enabled, the account's email, and its country and currency. If Stripe still needs something, it's listed under **Requirements due**. ## Good to know - **Nothing is charged yet.** Connecting only gets you ready. To charge, turn on a price for a report or a call. See [Charge for a report](https://oneform.si/help/payments/charge-for-a-report/) and [Charge for a call](https://oneform.si/help/payments/charge-for-a-call/). - **It's your Stripe account.** Owners see a **Stripe dashboard** button at the top of Payments. Use it to change your bank account, see full payment details, or answer a dispute. - **Paid reports and calls are on every plan.** - **Your card statement name** is set in **Payments → Settings**. See [Orders, refunds and invoices](https://oneform.si/help/payments/orders-refunds-and-invoices/). - When money arrives in your bank depends on Stripe's payout schedule. See [Payouts](https://oneform.si/help/payments/payouts/). ## Why don't I see the Connect Stripe button? - **You're not an owner.** The card says "Only an owner of the firm can connect it." Ask an owner, or see [Roles and permissions](https://oneform.si/help/team-and-account/roles-and-permissions/). - **The card says "Payments aren't switched on in OneForm yet."** Online payments aren't available right now. Try again later, or contact support. ## Why does it ask me to sign in again? Connecting Stripe chooses where your money goes, so OneForm checks it's really you. - **"Your current password isn't right."** Enter the password you sign in to OneForm with. - **"For your security, sign out and sign back in with an email link, then connect Stripe within 15 minutes."** This shows when you don't use a password. Sign out, sign back in with an email link, and connect right away. ## Why did connecting fail? The Payments page says what went wrong: - **"Stripe can't open an account in that country."** Pick the country where your business is registered, or contact support. - **"Stripe didn't answer."** Wait a minute and try again. - **"Finish Stripe's onboarding first."** The Stripe dashboard opens only after Stripe's sign-up is done. Click **Finish onboarding**. Was this article helpful? [Next →Charge for a report](https://oneform.si/help/payments/charge-for-a-report/) ## Related articles [Charge for a reportSell a form's report. Clients pay on the thank-you screen, and the report goes out once it's paid for.](https://oneform.si/help/payments/charge-for-a-report/)[Charge for a callPut a price on a booking page or on the call offered after a form. Clients pay when they book, and the time is held while they pay.](https://oneform.si/help/payments/charge-for-a-call/)[PayoutsWhen the money from paid reports and calls reaches your bank, what each payout carried, and how to change the schedule.](https://oneform.si/help/payments/payouts/)[Orders, refunds and invoicesFind every sale, refund a client in full or in part, waive a payment, and download invoices and receipts.](https://oneform.si/help/payments/orders-refunds-and-invoices/) Still stuck? A person on the OneForm team reads every request. Mon–Fri, 9am–6pm ET. First reply within 1 business day. 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