Title: See how your emails perform | OneForm > Track how many of the emails OneForm sends for you are delivered, opened and clicked, and how fast reports go out. Source: https://oneform.si/help/responses-and-leads/email-performance/ --- 1. [Help Center](https://oneform.si/help/) 2. [Responses and leads](https://oneform.si/help/responses-and-leads/) 3. See how your emails perform [View as Markdown](https://oneform.si/help/responses-and-leads/email-performance.md) # See how your emails perform Track how many of the emails OneForm sends for you are delivered, opened and clicked, and how fast reports go out. Updated October 22, 2026 · 2 min read [Open Email performance ↗](https://app.oneform.si/insights/emails?help=email-performance) **Email performance** shows what happens after OneForm sends an email for you: whether it arrived, was opened and was clicked. It also shows how quickly your reports get from draft to client. ## Open Email performance ![The Email performance page, with sent, delivered, open rate, click rate and bounces at the top](https://app.oneform.si/media/e514172a-429f-5ba5-934f-719d4683941f) 1. Click **Email performance** in the menu, under **Insights**. 2. Pick a time range: **7d**, **30d** or **90d**. 3. To see one form's emails, pick it in the form list at the top. ## What you see - **Sent**, **Delivered**, **Open rate**, **Click rate** and **Bounced or failed**, for the range you picked. - **Emails sent**: a day-by-day chart. - **Delivery funnel**: how many emails were sent, delivered, opened and clicked. - **Reports at a glance**: **Reports drafted**, **Sent to clients**, **Waiting on review** and **Median time to send**, from draft to the client's inbox. - **By kind**: report emails, confirmations, workflow emails, reminders, team alerts and more, each with its own open and click rates. - **Recent emails**: the latest ones, with who they went to and their status: **Delivered**, **Opened**, **Clicked**, **Bounced**, **Spam report** or **Failed**. Click a report email's subject to open the report. ## Check one client's emails To see whether a particular client opened their report, open them on the **Leads** page. Their activity lists each email you sent them and when they opened it or clicked a link. See [Leads explained](https://oneform.si/help/responses-and-leads/leads-explained/). ## Good to know - **Opens are a good sign, not proof.** Some email apps open emails automatically to check them for safety, and some block the tracking that counts opens. Clicks are the surer sign someone read it. - **Opens and clicks raise lead scores.** Engaged clients rise on the **Leads** page. - **Every form's emails, or one.** Picking a single form depends on your plan, as on the **Engagement** page. ## What does Bounced mean? The email couldn't be delivered, usually because the address is wrong or the mailbox is full. **Spam report** means the person marked it as spam. After a permanent bounce or a spam report, OneForm stops emailing that address, and their lead loses points under **Red flags**. Check the address with your client and correct it. See [Unsubscribes and bounced emails](https://oneform.si/help/emails-and-notifications/unsubscribes-and-bounced-emails/). ## Why is the open rate low? - **Some apps hide opens.** Privacy features in some email apps stop opens from being counted. Look at the click rate as well. - **The email went to spam.** Sending from your own domain helps your emails reach the inbox. See [Send from your own domain](https://oneform.si/help/emails-and-notifications/send-from-your-own-domain/). Was this article helpful? [← PreviousSee how your forms perform](https://oneform.si/help/responses-and-leads/form-engagement-insights/) ## Related articles [See how your forms performHow many people view, start and finish your forms, where they drop off, and where they come from.Basic plan and up](https://oneform.si/help/responses-and-leads/form-engagement-insights/)[Emails and notificationsUnsubscribes and bounced emailsHow clients stop reminder emails, what happens when an email bounces or is marked as spam, and how to see and clear blocked addresses.](https://oneform.si/help/emails-and-notifications/unsubscribes-and-bounced-emails/)[Emails and notificationsEmails OneForm sends for youEvery email OneForm sends to your clients and your team, when each goes out, and how to turn them on or off.](https://oneform.si/help/emails-and-notifications/emails-oneform-sends-for-you/)[ReportsWhat your client receivesThe emails a client gets after filling in a form, what the report email and PDF contain, and where paid reports can be read online.](https://oneform.si/help/reports/what-your-client-receives/) Still stuck? 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