Title: Get alerts for hot leads | OneForm > Get an email the moment someone's lead score reaches Hot, or start a workflow that calls, tags or follows up with them. Source: https://oneform.si/help/responses-and-leads/hot-lead-alerts/ --- 1. [Help Center](https://oneform.si/help/) 2. [Responses and leads](https://oneform.si/help/responses-and-leads/) 3. Get alerts for hot leads [View as Markdown](https://oneform.si/help/responses-and-leads/hot-lead-alerts.md) # Get alerts for hot leads Get an email the moment someone's lead score reaches Hot, or start a workflow that calls, tags or follows up with them. [Pro plan and up](https://oneform.si/pricing/ "See what each plan includes")Updated October 22, 2026 · 2 min read [Open Emails ↗](https://app.oneform.si/settings/emails?help=hot-lead-alerts)[Open Workflows ↗](https://app.oneform.si/workflows?help=hot-lead-alerts) When someone's lead score reaches **Hot**, OneForm can tell your team right away and start a workflow for them. Both happen once per person, the first time they turn Hot. ## The Hot-lead email OneForm emails your team when a lead becomes Hot, with their score and the reasons for it, and a link to open them on the **Leads** page. It's on unless you turn it off, and it also shows in the bell at the top of OneForm. To choose who gets it: 1. Go to [Settings → Emails](https://app.oneform.si/settings/emails). 2. Under **Who gets team emails**, in **Alert list**, type the addresses that should get team alerts, separated by commas. 3. Click **Save**. If the **Alert list** is empty, alerts go to your review team, then to your contact email. To turn the email off, find **Lead became Hot** on the same page and switch it off. See [Emails OneForm sends for you](https://oneform.si/help/emails-and-notifications/emails-oneform-sends-for-you/). ## Start a workflow when a lead turns Hot A workflow can act on a Hot lead for you: send them to your CRM, post in your team's chat, or email them an offer to book a call. 1. Go to [Workflows](https://app.oneform.si/workflows) and start a new workflow for a form. 2. Pick **Lead becomes Hot** as the trigger. 3. Add the steps you want, such as **Send the lead to HubSpot** or **Send an email**. 4. Click **Turn on**. The workflow belongs to a form. When someone turns Hot, the workflows of every form they filled in can start, each with their latest answers to that form. Custom workflows depend on your plan. See [Workflow triggers](https://oneform.si/help/workflows/workflow-triggers/). ## When OneForm checks A score can only go up when something happens, so OneForm checks then: - when they submit a form, - when they open one of your emails, - when they click a link in one. If you change your scoring and more people are now Hot, their "Lead becomes Hot" workflows start straight away. Their Hot-lead emails wait until their next activity, so a change doesn't flood your inbox. ## Good to know - **Once per person.** Staying Hot, or dropping to Warm and turning Hot again later, doesn't repeat the email or the workflow. - **Your thresholds decide.** Hot starts where you set **Hot from** in Settings. See [Set up lead scoring](https://oneform.si/help/responses-and-leads/set-up-lead-scoring/). ## Why didn't I get a Hot-lead email? - **Their score isn't Hot yet.** Open them on the **Leads** page to see their score and what it's made of. - **They were already Hot.** The email goes once per person. - **The email is off, or goes to someone else.** Check **Lead became Hot** and the **Alert list** in [Settings → Emails](https://app.oneform.si/settings/emails). - **Nothing has happened since you changed the scoring.** The email waits for their next submission, open or click. Was this article helpful? [← PreviousSet up lead scoring](https://oneform.si/help/responses-and-leads/set-up-lead-scoring/)[Next →Send leads to your CRM](https://oneform.si/help/responses-and-leads/send-leads-to-your-crm/) ## Related articles [Set up lead scoringGive points to the answers that make a good client, and choose where Hot and Warm start and how fast engagement fades.Pro plan and up](https://oneform.si/help/responses-and-leads/set-up-lead-scoring/)[Leads explainedThe Leads page lists everyone who filled in a form, one row per person, scored from 0 to 100 so you know who to call first.Basic plan and up](https://oneform.si/help/responses-and-leads/leads-explained/)[WorkflowsWorkflow triggersEvery event that can start a workflow, from a submitted form to a paid report, a booked call or a Hot lead.](https://oneform.si/help/workflows/workflow-triggers/)[Send leads to your CRMSend people from the Leads page to HubSpot, Salesforce, Pipedrive, Zoho CRM, Google Sheets or Excel, with their score and why.Pro plan and up](https://oneform.si/help/responses-and-leads/send-leads-to-your-crm/) Still stuck? 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