Title: Fix a report that didn't draft | OneForm

> Why a response has no report, or only a summary of the answers, and how to get OneFormAI to draft it.

Source: https://oneform.si/help/troubleshooting/a-report-didnt-draft/

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# Fix a report that didn't draft

Why a response has no report, or only a summary of the answers, and how to get OneFormAI to draft it.

Updated October 22, 2026 · 3 min read

[Open Review ↗](https://app.oneform.si/reviews?help=a-report-didnt-draft)[Open Responses ↗](https://app.oneform.si/responses?help=a-report-didnt-draft)

When someone submits a form with a report, OneFormAI drafts it within a few minutes and it waits in **Review**. If a response has no report, or the draft is just the client's answers laid out, one of the causes below is why.

## Symptoms

- A new response has no report in **Review**.
- A report stays on **Drafting** for a long time.
- The draft says **Answers summary (without OneFormAI)** instead of **Drafted by OneFormAI**.

## Likely causes, most common first

1. **Your OneAI Tokens ran out for the month.** OneForm still makes a draft, but it's a summary of the answers.
2. **Your plan's monthly responses are used up.** New responses are saved but held: no report, no emails, until you upgrade or the month resets.
3. **The form doesn't make reports.** Its **Report** tab is off.
4. **The form's Default workflow is paused**, or a custom workflow replaced it without a report step.
5. **The client said no to AI.** On forms with the taxpayer consent turned on, a client who doesn't agree to AI processing gets an answers summary, never a OneFormAI draft.
6. **OneFormAI hit a temporary problem**, such as a busy AI service or a daily limit. The draft falls back to an answers summary.
7. **Drafting was cut off**, for example by a server restart. OneForm retries it, and gives up after about 15 minutes.

## What to check

1. Open the report in [Review](https://app.oneform.si/reviews).
2. Open the **OneFormAI draft** tab in the side panel.
3. Read the orange note. It says exactly why OneFormAI didn't write the draft. For example:
  - **"This month's OneAI Tokens are used up…"**: cause 1.
  - **"They said no to AI processing (IRC §7216 consent)…"**: cause 5.
  - **"OneFormAI is paused for this firm right now…"**: cause 6.
  - **"Drafting didn't finish (the server may have restarted)…"**: cause 7.

If there's no report at all, go to [Responses](https://app.oneform.si/responses) instead:

- A banner saying **responses are waiting** means they're held for your plan (cause 2).
- Open the response. If it shows **Generate report**, the report was never made. If it shows neither **Open report**nor **Generate report**, the form's **Report** tab is off (cause 3).

## How to fix it

- **Re-draft it.** On the **OneFormAI draft** tab, click **Re-draft with OneFormAI**, then **Re-draft**. This replaces any edits you made to the current draft. Add a **Note for this report** first if you want something changed.
- **Out of tokens:** add tokens or upgrade in [Billing](https://app.oneform.si/billing), then re-draft. See [OneAI Tokens and reports](https://oneform.si/help/reports/oneai-tokens-and-reports/).
- **Held responses:** upgrade from the banner's **See plans** link. Held responses then come through with their reports and emails. See [When you reach a plan limit](https://oneform.si/help/billing/when-you-reach-a-plan-limit/).
- **No report on the response:** click **Generate report** on the response.
- **Report tab off:** open the form, go to its **Report** tab, and click **Turn on reports**. This applies to new responses.
- **Paused Default workflow:** open the workflow from [Workflows](https://app.oneform.si/workflows) and click **Turn on**.
- **Temporary AI problem:** wait a few minutes, then re-draft.

A client's "no" to AI processing is their choice, and re-drafting won't change it. Edit the answers summary by hand, or write the report yourself.

## Why does the re-draft say "the earlier draft is unchanged"?

When a re-draft can't run, OneForm keeps the draft you already had, edits included, and adds a note with the reason. Fix the cause in the note, then try again.

## Why is Re-draft greyed out or saying "Rebuild the answers summary"?

The button is disabled while a draft is being written, and once the report is scheduled or sent. If it says **Rebuild the answers summary** with **OneFormAI drafting isn't available right now**, OneFormAI is switched off on the server. Contact support.

## When to contact support

Use **Send feedback** in the sidebar, or [oneform.si/support](https://oneform.si/support/), when:

- re-drafting says **"Today's OneFormAI limit for this firm is reached"** and you need more today;
- re-drafting fails again and again with the same error;
- a report stays on **Drafting** for more than 15 minutes.

Include the report's link so the team can find it.

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[← PreviousFix emails that aren't arriving](https://oneform.si/help/troubleshooting/emails-not-arriving/)[Next →Fix a form that won't load or an embed that's blank](https://oneform.si/help/troubleshooting/form-wont-load-or-embed-is-blank/)

## Related articles

[ReportsHow AI reports workFrom a client's answers to a finished report: what OneFormAI reads, what it writes, and how your team stays in control.](https://oneform.si/help/reports/how-ai-reports-work/)[ReportsReview and edit a draft reportOpen a draft from Review, edit the report and its email, check the answers, re-draft it with a note, and rate it.](https://oneform.si/help/reports/review-and-edit-a-draft/)[ReportsOneAI Tokens and reportsWhat a report draft uses in OneAI Tokens, what's free, and what happens to new reports when your tokens run out.](https://oneform.si/help/reports/oneai-tokens-and-reports/)[Plans and billingWhen you reach a plan limitWhat happens when your firm uses up its responses, live forms, team members, workflows or tokens, and after a downgrade.](https://oneform.si/help/billing/when-you-reach-a-plan-limit/)

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