Title: Fix a form that won't load or an embed that's blank | OneForm > Why a form link says it isn't accepting responses, or a form on your website is blank, and how to fix each cause. Source: https://oneform.si/help/troubleshooting/form-wont-load-or-embed-is-blank/ --- 1. [Help Center](https://oneform.si/help/) 2. [Troubleshooting](https://oneform.si/help/troubleshooting/) 3. Fix a form that won't load or an embed that's blank [View as Markdown](https://oneform.si/help/troubleshooting/form-wont-load-or-embed-is-blank.md) # Fix a form that won't load or an embed that's blank Why a form link says it isn't accepting responses, or a form on your website is blank, and how to fix each cause. Updated October 22, 2026 · 3 min read [Open Forms ↗](https://app.oneform.si/forms?help=form-wont-load-or-embed-is-blank) If clients can't open your form, or the space on your website where the form should be is empty, the cause is usually the form's status, your plan, or your website blocking the code. ## Symptoms - The form link shows **This form is not accepting responses**. - On your website, the form is blank, or shows only the form's name with an **Open the form** button. - A voice form opens as a typed form, or a booking page link doesn't work. - The form on your website is cut off at the bottom. ## Likely causes, most common first 1. **The form is a draft.** Only published forms accept responses. Drafts show **This form is not accepting responses** to everyone outside your firm. 2. **The link is wrong or incomplete.** A link with a typo shows the same message. 3. **Your plan doesn't include website embeds.** The form on your site turns into a card with an **Open the form**button, which opens the form in a new tab. 4. **Your website removed the code.** Some website builders and WordPress security plugins strip scripts from pages, which leaves the space blank. 5. **Your website's security settings block the form.** A site with a Content Security Policy has to allow OneForm. 6. **The plan no longer includes a feature the form uses.** Voice forms open as typed forms without voice on your plan, and booking pages aren't shown without bookings. 7. **Your firm's account is paused.** All your forms stop accepting responses until it's active again. ## What to check 1. Open the form and go to its **Share** tab. 2. If you see **This form is a draft**, that's cause 1. 3. Under **Add to your website**, look for **Adding forms to your website is on the … plan and up.** That's cause 3. 4. Copy the link from the **Share** tab and open it in a private browser window. If it works there, the form is fine and the problem is the link you shared or your website. After you publish or change a form, give it up to a minute before you test it from outside OneForm. ## How to fix it - **Draft:** on the **Share** tab, click **Publish**. - **Wrong link:** copy the link again from the **Share** tab and send it to your client. - **No embeds on your plan:** upgrade from the **Upgrade** button on the **Share** tab, or share the link instead. - **Code removed by your website:** open **Code not working on your site? Use the simpler version** under the code, click **Copy**, and paste that instead. It has a fixed height and no pop-ups, but works on any site. In WordPress, paste either version into a **Custom HTML** block. - **Blocked by your site's security settings:** ask whoever runs your website to allow `https://app.oneform.si` in the `script-src` and `frame-src` parts of the site's Content Security Policy. - **Cut off at the bottom:** the simpler version has a fixed height. Use the main code, which grows with the form, or ask your web developer to make the frame taller. - **Voice or booking page missing:** check [your plan](https://oneform.si/pricing/), and see [When you reach a plan limit](https://oneform.si/help/billing/when-you-reach-a-plan-limit/). ## Why does the form work for me but not for my client? When you're signed in, previews from the builder show even draft forms. Your clients only see published ones. Publish the form, then test the link in a private window where you're not signed in. ## Why does my embed show "The form opens in a new tab"? That's the card OneForm shows in place of the form when your plan doesn't include website embeds. The form itself still works: clicking **Open the form** opens it in a new tab. ## When to contact support Use **Send feedback** in the sidebar, or [oneform.si/support](https://oneform.si/support/), when the form is published and opens in a private window, but still won't show on your website after trying the simpler version. Include the web address of the page where the form should appear. Was this article helpful? [← PreviousFix a report that didn't draft](https://oneform.si/help/troubleshooting/a-report-didnt-draft/)[Next →Fix calendar sync and double bookings](https://oneform.si/help/troubleshooting/calendar-not-syncing-or-double-bookings/) ## Related articles [FormsPublish a formTake a form live so its link and your website accept responses, see what's left to set up, and unpublish it to stop taking responses.](https://oneform.si/help/forms/publish-a-form/)[Sharing and embedsPut a form on your websiteChoose how your form appears on your site (in the page, a popup, a slider, a chat bubble or a button), preview it, and paste the code.Basic plan and up](https://oneform.si/help/share/embed-a-form-on-your-website/)[Sharing and embedsShare a form linkCopy your form's link, change the end of it, and check what clients will see before you send it.](https://oneform.si/help/share/share-a-form-link/)[Plans and billingWhen you reach a plan limitWhat happens when your firm uses up its responses, live forms, team members, workflows or tokens, and after a downgrade.](https://oneform.si/help/billing/when-you-reach-a-plan-limit/) Still stuck? A person on the OneForm team reads every request. Mon–Fri, 9am–6pm ET. First reply within 1 business day. 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