Title: Troubleshooting · Help Center | OneForm

> Fixes for the problems people run into most.

Source: https://oneform.si/help/troubleshooting/

---

1. [Help Center](https://oneform.si/help/)
2. Troubleshooting

# Troubleshooting

Fixes for the problems people run into most.

- [Report a bug the quick waySend the OneForm team a bug report from any page, with a marked-up screenshot and the technical details attached for you.](https://oneform.si/help/troubleshooting/report-a-bug-the-quick-way/)
- [Fix emails that aren't arrivingWhy a client or teammate didn't get an email from OneForm, how to see what happened to it, and how to send it again.](https://oneform.si/help/troubleshooting/emails-not-arriving/)
- [Fix a report that didn't draftWhy a response has no report, or only a summary of the answers, and how to get OneFormAI to draft it.](https://oneform.si/help/troubleshooting/a-report-didnt-draft/)
- [Fix a form that won't load or an embed that's blankWhy a form link says it isn't accepting responses, or a form on your website is blank, and how to fix each cause.](https://oneform.si/help/troubleshooting/form-wont-load-or-embed-is-blank/)
- [Fix calendar sync and double bookingsWhy booked calls don't show on your calendar, or clients can book over your meetings, and how to fix the connection.](https://oneform.si/help/troubleshooting/calendar-not-syncing-or-double-bookings/)
- [Fix an app that stopped getting new responsesWhy Slack, Google Sheets, your CRM or another connected app stopped getting new responses, and how to reconnect it and catch up.](https://oneform.si/help/troubleshooting/an-app-stopped-sending/)
- [Fix payment problemsWhy clients can't pay for a report or call, why a payment failed or shows as not paid, and how to sort it out.](https://oneform.si/help/troubleshooting/payment-problems/)
- [Fix sign-in problemsWhat to do when your sign-in link doesn't arrive or has expired, your password doesn't work, or Google or Microsoft sign-in fails.](https://oneform.si/help/troubleshooting/cant-sign-in/)

Still stuck?

A person on the OneForm team reads every request. Mon–Fri, 9am–6pm ET. First reply within 1 business day.

[Open a support case](https://oneform.si/contact/?topic=support)[Report a bug in the app](https://app.oneform.si/ideas?view=feedback)[hello@oneform.si](mailto:hello@oneform.si?subject=OneForm%20support)

[Overview](https://oneform.si/help/)

Topics

- [Getting started](https://oneform.si/help/getting-started/)
- [Forms](https://oneform.si/help/forms/)
- [Sharing and embeds](https://oneform.si/help/share/)
- [Responses and leads](https://oneform.si/help/responses-and-leads/)
- [Reports](https://oneform.si/help/reports/)
- [Payments](https://oneform.si/help/payments/)
- [Bookings](https://oneform.si/help/bookings/)
- [Workflows](https://oneform.si/help/workflows/)
- [Integrations](https://oneform.si/help/integrations/)
- [Emails and notifications](https://oneform.si/help/emails-and-notifications/)
- [Team and account](https://oneform.si/help/team-and-account/)
- [Plans and billing](https://oneform.si/help/billing/)
- [Privacy and security](https://oneform.si/help/privacy-and-security/)
- [Troubleshooting](https://oneform.si/help/troubleshooting/)

  - [Report a bug the quick way](https://oneform.si/help/troubleshooting/report-a-bug-the-quick-way/)
  - [Fix emails that aren't arriving](https://oneform.si/help/troubleshooting/emails-not-arriving/)
  - [Fix a report that didn't draft](https://oneform.si/help/troubleshooting/a-report-didnt-draft/)
  - [Fix a form that won't load or an embed that's blank](https://oneform.si/help/troubleshooting/form-wont-load-or-embed-is-blank/)
  - [Fix calendar sync and double bookings](https://oneform.si/help/troubleshooting/calendar-not-syncing-or-double-bookings/)
  - [Fix an app that stopped getting new responses](https://oneform.si/help/troubleshooting/an-app-stopped-sending/)
  - [Fix payment problems](https://oneform.si/help/troubleshooting/payment-problems/)
  - [Fix sign-in problems](https://oneform.si/help/troubleshooting/cant-sign-in/)

For your clients

- [For your clients](https://oneform.si/help/for-clients/)

[Glossary](https://oneform.si/help/glossary/)[FAQ](https://oneform.si/help/faq/)[Developer docs](https://oneform.si/developers/)[Contact support](https://oneform.si/contact/?topic=support)