Title: Report a bug the quick way | OneForm > Send the OneForm team a bug report from any page, with a marked-up screenshot and the technical details attached for you. Source: https://oneform.si/help/troubleshooting/report-a-bug-the-quick-way/ --- 1. [Help Center](https://oneform.si/help/) 2. [Troubleshooting](https://oneform.si/help/troubleshooting/) 3. Report a bug the quick way [View as Markdown](https://oneform.si/help/troubleshooting/report-a-bug-the-quick-way.md) # Report a bug the quick way Send the OneForm team a bug report from any page, with a marked-up screenshot and the technical details attached for you. Updated October 22, 2026 · 2 min read [Open your bug reports ↗](https://app.oneform.si/ideas?view=feedback&help=report-a-bug-the-quick-way) The fastest way to report a problem is from inside OneForm, on the page where it happened. Your account and firm come attached, and so can a screenshot and the details the team needs to fix it. ## Send a bug report 1. On the page with the problem, click **Send feedback** at the bottom of the sidebar. On a phone, it's in the **More**menu. You can also press ⌘ K (or Ctrl K) and type "feedback". 2. Make sure **Report a bug** is selected at the top. 3. Give it a **Short title**, and say **What happened?** 4. Optional: click **\+ Steps to reproduce, expected and actual** to add more detail. 5. Under **How bad is it?**, pick **Low**, **Medium**, **High** or **Critical**. 6. Add a screenshot (see below). 7. Click **Send report**. ![The Report a bug sheet, with a title, a description, how bad it is and a screenshot](https://app.oneform.si/media/2e667ad2-95b8-5c5e-b74a-8d62ed7588df) You'll see **Bug report #** with its number. Click **Follow it** to open the conversation, or **Done** to close the sheet. ## Add a screenshot - **Capture this page** takes a picture of what's on your screen, behind the sheet. - **Attach an image** adds a PNG, JPEG or WebP you already have. Either way, you can mark it up before sending: 1. Choose **Box** to draw around the problem, or **Pen** to draw freehand. 2. Choose **Blur** and drag over anything private, such as names, amounts or emails. 3. Click **Undo** to take back a mark, then **Use this screenshot**. Password fields are never captured. Still, blur any client details before you send a screenshot. ## What's attached for you **Include technical details that help us fix it** is ticked unless you untick it. Click **see what's included** to check the details first. They are: - the page you're on, your browser, screen size, language and time zone; - recent errors from the page, and requests to OneForm that failed; - links to matching errors in OneForm's own error log. Your account and firm are always attached, so you don't have to say who you are. ## After you send it The team replies in the app and by email. All your reports and their replies are on [Ideas & feedback → Your feedback & bugs](https://app.oneform.si/ideas?view=feedback). Open one to read replies or add more. You can also get there from the menu under your name: **Help & feedback → My bug reports**. ## Good to know - **Ideas and praise** go under the **Share feedback** tab in the same sheet. To let others vote on an idea, post it as a feature request on [Ideas & feedback](https://app.oneform.si/ideas) instead. - **Can't sign in?** You can't use **Send feedback** while signed out. Use [oneform.si/support](https://oneform.si/support/) instead. - **Don't send** passwords or clients' tax details in a report. ## Why does it say "Couldn't take a screenshot here"? Some pages can't be captured. Take a screenshot with your computer or phone instead, then use **Attach an image**. Was this article helpful? [Next →Fix emails that aren't arriving](https://oneform.si/help/troubleshooting/emails-not-arriving/) ## Related articles [Getting startedSearch and keyboard shortcutsFind any form, client, report or setting with ⌘K, and move around OneForm without the mouse.](https://oneform.si/help/getting-started/search-and-keyboard-shortcuts/)[Getting startedWelcome to OneFormWhat OneForm does for your firm, how a form becomes a report, and where to find everything.](https://oneform.si/help/getting-started/welcome-to-oneform/)[Fix emails that aren't arrivingWhy a client or teammate didn't get an email from OneForm, how to see what happened to it, and how to send it again.](https://oneform.si/help/troubleshooting/emails-not-arriving/)[Fix a report that didn't draftWhy a response has no report, or only a summary of the answers, and how to get OneFormAI to draft it.](https://oneform.si/help/troubleshooting/a-report-didnt-draft/) Still stuck? A person on the OneForm team reads every request. 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