Frequently asked questions
Quick answers about OneForm: what it does, plans and OneAI Tokens, AI reports, voice forms, leads, workflows and how it compares.
About OneForm
What is OneForm?
OneForm is an AI form builder for CPA firms, tax advisors, financial advisors and professional practices that turns every form response into a reviewed, client-ready report — with tax checkups, paid reports, booking and lead scoring built in.
From Home →How does OneForm turn a form into a report?
Each response goes to OneFormAI with your instructions. It drafts the report or document, someone on your team edits and approves it, and OneForm emails it to the client as a branded PDF — straight away or on a schedule.
From Home →Who is OneForm for?
CPA firms and tax advisors moving from compliance to proactive planning, plus bookkeepers, financial advisors and other practices that run on client questionnaires: intake, tax organizers, planning, proposals and engagement letters.
From Home →Which tax checkups come with OneForm?
Ten, each with its report built in: Tax Opportunity Report, Business Owner, S Corporation, Should I Be an S Corporation?, Real Estate Investor, Short-Term Rental, Year-End Tax Planning, Retirement & Roth, Investment & Capital Gains, and Family, Children & Education. Use one as is, edit it, or describe your own form.
From Home →Can I build a form from a PDF or a screenshot?
Yes. Attach a PDF, photo, screenshot, Word, Excel or PowerPoint file and OneFormAI turns it into an editable form, including choices and logic.
From Home →Can clients pay for their report or book a call?
Yes. Put a price on the report and clients pay with Stripe on the thank-you screen; you keep the full price, minus Stripe's processing fee. They can also book a call there with OneForm's own booking pages, free or paid, synced to your Google Calendar with a Meet link. Prefer Calendly, Cal.com or Microsoft Bookings? Show that instead, with their details filled in.
From Home →Can I use OneForm from Claude, ChatGPT or Cursor?
Yes. OneForm has an MCP server at app.oneform.si/mcp. Connect Claude, ChatGPT, Cursor, VS Code, Codex or any MCP client, sign in with OneForm, and choose what it may do. It can build forms, look up responses and draft reports; anything that reaches a client waits for your OK. AI agents are on Basic and up.
From Home →Who builds OneForm?
OneForm is built by Brian Davis, CPA, CFE, its founder and CEO. He is a practicing accountant and a CPA Practice Advisor 40 Under 40 honoree who started his own firm in 2017 and leads One Stop CPA, a virtual tax advisory practice that runs on OneForm. He also created 10Key, interactive tax planning tools for advisors. He built OneForm because asking clients the right questions and turning the answers into a report took too many tools stitched together.
From Home →Is OneForm a Typeform alternative?
Yes. OneForm shows one question at a time, with logic, scoring, themes and embeds — and it's built for firms, so every response also becomes a reviewed, client-ready report.
From Home →Plans and billing
How much does OneForm cost?
Free Forever is $0, with no card needed. Paid yearly, Basic is $16 a month, Pro $41 and Firm $125, which saves 16%. Paid monthly, they're $19, $49 and $149 a month. Prices are in US dollars.
From Pricing →How do OneAI Tokens work?
Every plan includes OneAI Tokens each month: 50 on Free Forever, 250 on Basic, 1,000 on Pro and 3,000 on Firm. 1 token is $0.02 of AI cost, and each AI action uses what it actually costs. Tokens reset on the 1st of each month and don't roll over.
From Pricing →What happens when I run out of tokens?
Client forms keep working. New reports become a plain summary of the answers, and building or editing forms with AI pauses, until you add tokens or the month resets. Extra tokens are 250 for $10 on any plan, and they don't expire.
From Pricing →What happens if I go past my monthly responses?
Client forms keep working. Extra responses wait and come through as soon as there's room: after an upgrade, or on the 1st of the month.
From Pricing →Can I change plans at any time?
Yes, from Billing. An upgrade applies straight away and you pay the difference for the rest of the period. A downgrade or a cancellation takes effect at the end of the period you've paid for, so you keep everything until then. If the new plan has room for fewer live workflows, the newest extras are paused then (nothing is deleted) and you choose which stay on.
From Pricing →Do prices include tax?
Prices are in US dollars, before tax. Where sales tax applies, it's added at checkout; businesses can add a tax ID to their invoices.
From Pricing →Is there yearly billing?
Yes, and it saves 16%: Basic is $192 a year ($16 a month), Pro $492 ($41 a month) and Firm $1,500 ($125 a month). You can move between monthly and yearly from Billing.
From Pricing →Does OneForm take a cut of what I sell?
No. On every plan, Free Forever included, you sell reports and paid calls through your own Stripe account and keep the full price, minus Stripe's processing fee.
From Pricing →Which plans include the API, webhooks, embeds and AI agents?
Basic and up. Free Forever firms can try everything else, and share forms by link or QR code instead of embedding them.
From Pricing →Does OneFormAI send anything on its own?
Not unless you turn on auto-send (Pro and Firm). By default every report waits for someone on your team to approve it.
From Pricing →Which AI does OneForm use?
OneFormAI runs on OpenAI models. Free and Basic use a lighter, cheaper model, so tokens go further; Pro and Firm use the flagship model.
From Pricing →Can I use my own branding?
Yes. Your logo, colors and sender name go on forms, emails and report PDFs. Basic and up drop the “Made with OneForm” badge, and Firm can send from your own domain.
From Pricing →When can I start?
Today. Create your firm in a minute, no card needed, and build your first form straight away.
From Pricing →OneAI Tokens
What a token is
1 token is $0.02 of real AI cost, so 50 tokens = $1. Each AI action uses what it actually costs.
From Pricing →Resets on the 1st
Your plan's tokens reset on the 1st of each month. Unused tokens don't roll over.
From Pricing →Extra tokens
250 tokens for $10, on any plan. They're used after the month's tokens, and they don't expire.
From Pricing →If you run out
Client forms keep working. New reports become a plain summary of the answers, and building or editing forms with AI pauses, until you add tokens or the month resets.
From Pricing →Free sample reports
Your first 5 sample reports each month, written while you tune a report, are free. After that each sample uses tokens like a real report.
From Pricing →Not counted, for now
Learning from your ratings and dynamic (AI-picked) questions don't use tokens for now.
From Pricing →Past your response limit
Client forms keep working. Extra responses wait and come through as soon as there's room: after an upgrade, or on the 1st.
From Pricing →Create with AI
Can OneForm build a form from a PDF?
Yes. Attach the PDF, a photo or a screenshot of the form you use today and OneFormAI rebuilds it as an editable form, with its questions, choices and logic. Word, Excel, PowerPoint and text files work too, up to six files at a time.
From Create with AI →Does the AI write the report as well?
It can. When you build a form, choose whether it should draft a report or document from each response. OneFormAI writes the report instructions, and you can test them on a sample response before anything is sent.
From Create with AI →Can I edit what OneFormAI builds?
Everything it builds is a normal form. Click any text in the preview to change it, drag questions to reorder them, or describe a change to OneFormAI and it's applied as one edit you can undo.
From Create with AI →Do I have to start with AI?
No. You can start from one of the ready-made tax checkup templates, a sample form or a blank form, and use OneFormAI only when it helps.
From Create with AI →Voice forms · Beta
Are voice recordings stored?
No. Only the text of the answers is kept. Recordings are never stored.
From Voice forms · Beta →What if a client goes quiet or would rather type?
They can type a reply at any time, or switch to the typed form with their answers so far carried over. After two silences the conversation pauses, and after three misses on a question it moves on.
From Voice forms · Beta →Does a voice form follow my logic?
Yes. Your questions, conditions and endings decide what's asked and when it's done, not the model.
From Voice forms · Beta →Which plans include voice forms?
Pro and Firm. Voice conversations use the plan's monthly OneAI Tokens, like reports and translations, and usage by feature shows how many went to voice.
From Voice forms · Beta →Can I put a voice form on my website?
Yes. There are four voice embed styles: a floating orb, an inline card, a button that opens a popup, and a full page. There's also a QR code, so people can scan it and talk on their phone.
From Voice forms · Beta →Reports & review
Does OneForm send AI reports to clients automatically?
Not unless you choose to. By default every draft waits for someone on your team to approve it. Auto-send is optional, confirmed in writing, and holds back any report the AI didn't write or that has no email address.
From Reports & review →What kinds of documents can it draft?
An advisory report, or one of 12 document types: engagement letter, proposal, invoice, bill, checklist, task list, tax organizer, document request, onboarding packet, memo, scope of work and HR record.
From Reports & review →Can reports use my firm's branding?
Yes. Each report is a letter-size PDF with your logo, colors and page numbers, and the email carries your logo, sign-off and contact footer.
From Reports & review →What if the AI is unavailable?
OneForm drafts a clean summary of the answers instead, so a response never goes without a draft. The same happens if the month's OneAI Tokens run out.
From Reports & review →Does it learn from our edits?
Reviewers can rate each draft from one to five stars. Every few ratings, OneFormAI updates its writing rules for that form, and you can see and edit those rules in the Report tab.
From Reports & review →Leads
How is the lead score calculated?
Fit plus intent minus red flags. Fit comes from answers and contact details, intent from report opens, clicks and return visits. Every point has a reason you can see in the lead drawer.
From Leads →Which CRMs does OneForm sync with?
HubSpot, Salesforce, Pipedrive and Zoho CRM, or any system through a webhook. Leads can also go to Google Sheets, one row per lead, or to a CSV in the format TaxDome's client import expects.
From Leads →Do old leads stay hot forever?
No. Intent halves after a number of quiet days you choose, so stale leads sink down the list.
From Leads →Can OneForm tell us when a lead is ready?
Yes. When a lead turns hot, your team gets an email and any workflow triggered by hot leads starts, once per person. The hot, warm and cold thresholds are yours to set.
From Leads →Can we export or erase one person's data?
Yes. You can download everything OneForm holds about one person, or erase it for good.
From Leads →Workflows · Beta
Do I need workflows to send reports?
No. Every form has a built-in submit, report, review and send pipeline. Workflows are for changing it or adding steps.
From Workflows · Beta →Which apps can a workflow use?
Slack, Discord, Google Chat, Google Sheets, Google Drive, HubSpot, Pipedrive, Salesforce, Zoho CRM, and webhooks to your own API. Apps connect with a sign-in, so there are no keys to paste.
From Workflows · Beta →What happens if a step fails?
Every run has a step-by-step history, and you can retry it from the step that failed.
From Workflows · Beta →Can a workflow follow up with people who don't finish a form?
Yes. “Form left unfinished” is a trigger, so a workflow can nudge people who stop halfway without cluttering your responses inbox. One of the nine recipes is set up to do exactly that.
From Workflows · Beta →Can I try a workflow before it goes live?
Yes. Run it against a real response; anything sent outside OneForm is marked as a test. Changes go live only when you publish them.
From Workflows · Beta →Insights
What does OneForm measure?
Visitors, starts, completions, completion rate and median time for each form; drop-off by question; devices and sources; email delivery, opens, clicks and bounces; the report pipeline; and paid reports and booked calls.
From Insights →Can I see where people stop filling in a form?
Yes. Drop-off by question shows exactly where people leave, so you know what to shorten or reword.
From Insights →Are UTM campaign tags recorded?
Yes. utm_* tags are always captured with each response, and you can see where people came from.
From Insights →Does it show how long reports wait for review?
Yes. The report pipeline shows how many reports were drafted, sent and are waiting on review, and the median time to send.
From Insights →Are paid reports and bookings included?
Yes. Paid reports, sales after refunds and calls booked appear next to form engagement, so one page shows the path from first visit to paying client.
From Insights →How OneForm compares
What's the difference between OneForm, Typeform and Jotform?
Typeform and Jotform are general-purpose form builders. OneForm is built for accounting firms and advisors: every response becomes an AI-written report that your team reviews, then OneForm emails it as a branded PDF — and can charge for it and book the follow-up call.
From Compare →Can Jotform create PDFs from submissions?
Yes. Jotform's PDF Editor creates a PDF of each submission and can attach it to emails. OneForm's difference is the content: OneFormAI writes a personalized report from the answers, following your instructions, for a person to review before it's sent.
From Compare →Does Typeform send respondents a PDF of their answers?
Typeform's help center describes printing a response to PDF by hand, and suggests third-party tools to automate it. OneForm drafts and emails a branded report PDF from every response once someone approves it.
From Compare →What does OneForm not do yet?
OneForm doesn't yet have file-upload or e-signature questions, or payments inside the form. Typeform and Jotform both offer file uploads, signatures and payments.
From Compare →OneForm and Typeform
Is OneForm a Typeform alternative?
Yes. OneForm shows one question at a time, with logic, scoring, themes and embeds. It's built for firms, so each response also becomes a reviewed, client-ready report.
From Typeform alternative →Can I move my Typeform forms to OneForm?
Yes. Take a screenshot or export a PDF of the form you have, attach it in OneForm, and OneFormAI rebuilds it as an editable form — questions, choices and logic included. Then add the report.
From Typeform alternative →Does OneForm work like Typeform on phones?
Yes. One question per screen, the right keyboard for each answer, and keyboard shortcuts on desktop.
From Typeform alternative →OneForm and Jotform
Is OneForm a Jotform alternative?
For firms, yes. OneForm builds the form with AI and then drafts the report, engagement letter, proposal or invoice from each response for your team to approve.
From Jotform alternative →Can I move my Jotform forms to OneForm?
Yes. Take a screenshot or export a PDF of the form you have, attach it in OneForm, and OneFormAI rebuilds it as an editable form — questions, choices and logic included. Then add the report.
From Jotform alternative →Can OneForm create PDFs from form responses?
Yes. Every report or document is also a branded PDF, emailed to the client once someone on your team approves it.
From Jotform alternative →OneForm and Google Forms
Is OneForm a Google Forms alternative?
Yes, for firms that want forms to end in a client-ready report. OneForm also sends responses to Google Sheets and report PDFs to Google Drive.
From Google Forms alternative →Can I move my Google Forms to OneForm?
Yes. Take a screenshot or export a PDF of the form you have, attach it in OneForm, and OneFormAI rebuilds it as an editable form — questions, choices and logic included. Then add the report.
From Google Forms alternative →Does OneForm connect to Google Sheets?
Yes. A one-click Google Sheets connection adds a row for every response, with answers, score and report status.
From Google Forms alternative →