Skip to content
OneForm
Start free
View as Markdown

See who did what in the audit log

The audit log records sign-ins, team and settings changes, exports and other important actions in your firm.

Admins and ownersUpdated October 22, 2026 · 2 min read
Open the audit log ↗

The audit log shows who did what in your firm, and when: sign-ins, team changes, settings, exports, privacy requests and more. Entries can't be edited or deleted, so it's a reliable record when you need to check what happened.

The audit log, with filters and a list of recent events

Open the audit log

  1. Go to Settings.
  2. Choose Audit log.

Only owners and admins see it.

Find an event

  1. Under Who, pick a teammate, or OneForm staff.
  2. Under Event, pick a kind of event, such as Sign-ins, Team or Responses & exports.
  3. Set From and To to narrow the dates.
  4. Click Filter.

Click Clear to see everything again, and ← Newer or Older to move between pages. Newest events are first.

What's recorded

Kind Examples
Sign-ins Sign-ins, failed sign-ins, a sign-in on a new device, signing out other sessions.
Team Invites sent, accepted and canceled, role changes, ownership handed over, people removed or leaving.
Settings Changes to your firm's settings, such as your sending domain or how long client data is kept.
Forms, Workflows, Reports Forms created or deleted, workflows turned on or paused, reports approved, sent, edited or downloaded.
Responses & exports Deleted responses, and exports of responses, orders, invoices and the audit log.
Privacy Exporting or erasing a person's data, old client data deleted on schedule, downloading all firm data, closing the firm.
Payments, Bookings, Billing Refunds, Stripe connected or disconnected, booking changes, plan changes.
API & webhooks, AI agents API keys created or revoked, AI agents connected or disconnected.
OneForm staff When someone from OneForm opens your firm, or makes a change in it.

Each row shows When, Who, What and Details. Times are in your firm's time zone.

Good to know

  • You can see when OneForm staff look. OneForm staff open a firm only to help when you ask, keep the service secure, or comply with law. Each time, the audit log shows it as OneForm staff. See How OneForm keeps client data safe.
  • "System" means OneForm did it automatically, for example deleting old client data on schedule.
  • Download (spreadsheet) saves the log, with your filters, as a spreadsheet. It depends on your plan. If your plan doesn't include it, the button shows the plan you'd need.

Why don't I see the audit log?

  • Your role doesn't include it. Only owners and admins see Audit log in Settings. Ask one of them.

Why is the audit log empty?

  • Your filters match nothing. It says Nothing matches these filters. Click Clear.
  • Your firm is new. Events appear as people sign in and make changes.
Was this article helpful?
Roles and permissionsWhat owners, admins, reviewers and viewers can do, and how to change someone's role or hand over ownership.Firm plan and upPrivacy and securityHow OneForm keeps client data safeWhere your clients' data is stored, how it's encrypted and backed up, who at OneForm can see it, and how to report a problem.Your profile and sign-in securityChange your name, photo, email address and password, and see or sign out the devices where you're signed in.Invite your teamInvite colleagues to your firm by email, choose their role, and manage invites that haven't been accepted yet.