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Question types

Every kind of question you can add to a form, what clients see for each, and when to use it.

Admins and ownersUpdated October 22, 2026 · 2 min read

Each question in a form has a type. The type decides what clients answer with (a line of text, a choice, a date) and how OneForm checks the answer.

Add a question

  1. In the builder's Build tab, click Add question at the top of the list.
  2. Pick a type, or search for one in Search question types….
  3. Type the question in the preview, or in Question in the side panel.

The Add a question picker, with question types grouped by Text, Choice, Contact, Numbers & dates and Content

The types

Type Clients answer with Use it for
Short text One line of text Names, zip codes, short answers
Long text A text box Comments, goals, background
Multiple choice One option, or several Picking from a list; can include Other
Yes / No Yes or No (keys Y and N work) Quick either/or questions
Video question A choice, next to a video Explaining something before they answer
Contact info Name, email and phone on one screen Who's filling in the form
Email An email address A checked email on its own
Phone number A phone number A checked phone number on its own
Number A number Counts, amounts, years
Date A calendar date Start dates, deadlines, birthdays
Line items Rows with a description and price, with totals Expenses, bills, invoices
Statement Nothing: a message and a button Instructions, a video intro, a reassurance
Question with image A short answer, under a picture Any question that needs a picture

Settings for each type

Select a question to see its settings in the side panel's Content tab.

  • Multiple choice: add options with + Add choice, or Paste a list with one option per line. Turn on Multiple selection to allow several answers, and "Other" option to let people type their own.
  • Contact info: each part has its own label, type and Required box. Use + Add field for more, such as a company name.
  • Line items: choose the Currency and Tax rate, show or hide the Quantity column, Date column and Category column, and set Maximum lines.
  • Statement: set the Button text clients click to carry on.
  • Short text, Email and Phone number: under This answer is the respondent's…, say whether it holds their first name, last name, full name, email, phone or company. OneForm uses it to address emails and reports, and to greet people by name.

Add a picture or video to any question

  1. Select the question.
  2. Under Image or video, choose Image and upload one, or choose Video and paste a YouTube or Vimeo link.
  3. Choose where it goes: Above, Left side or Right side.

Good to know

  • Change a type with Type at the top of the side panel. The wording stays. If rules or lead points depend on the old answers, OneForm says which ones will be removed and asks first.
  • Lead points can be set on multiple-choice and yes/no questions. See Set up lead scoring.

Why can't I delete a question?

A form needs at least one question. Add the new question first, then delete the old one. If other rules use the question you're deleting, OneForm lists them and cleans them up when you confirm.

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Tour the form builderThe builder's tabs, how the question list, preview and side panel fit together, and how saving, undo and previews work.Required answers and validationMake questions required, and see how OneForm checks emails, phone numbers, numbers, dates and other answers before a form is sent.Logic and branchingShow questions only when they apply, skip ahead based on answers, add up scores, and send people to different endings.Personalize questions with answersGreet clients by name and repeat their earlier answers, scores or link details in later questions and on the thank-you screen.